Clinic Front Desk & Patient Experience Specialist

Beth-Israel-Lahey-Health; Seabrook (NH); On-site; USD 28,929 - 38,572; Full time

Job summary

Beth Israel Lahey Health Primary Care in Seabrook, NH is seeking a Full-time Customer Service/Administrative Assistant to support front desk operations.

You will greet patients, verify demographics, schedule appointments, collect co-pays, and liaise with providers to ensure smooth flow.

This day-shift role requires strong communication, computer skills, and a patient-centered approach; experience in healthcare preferred.

Qualifications

• High School diploma or GED required.
• Experience with computer systems and Microsoft Office.
• Healthcare or hospital environment experience preferred.
• Excellent communication and customer service skills.

Responsibilities

• Greet patients and visitors with courtesy and privacy.
• Check in, registration, scheduling, and demographic verification.
• Collect co-payments and schedule appointments.
• Coordinate referrals and follow-up communications.
• Assist with billing support and practice flow issues.

Skills

Written Communications

Oral Communications

Customer Service

Teamwork

Healthcare knowledge

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Beth Israel Lahey Health Primary Care in Seabrook, NH is seeking a Full-time Customer Service/Administrative Assistant to support front desk operations.

You will greet patients, verify demographics, schedule appointments, collect co-pays, and liaise with providers to ensure smooth flow.

This day-shift role requires strong communication, computer skills, and a patient-centered approach; experience in healthcare preferred.