Patient Care Call Center Specialist

TrueCare; Vista (CA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Generous paid time off

Low-cost health, dental, vision & life

Job summary

TrueCare in Vista, CA is hiring a Patient Service Representative- Call Center. The role centers on compassionate care, handling patient inquiries, scheduling appointments, and entering data into the EHR to support efficient patient flow.

We value someone with strong communication skills, accuracy in data entry, and the ability to work across teams in a fast-paced healthcare setting. Competitive pay and benefits are offered.

Qualifications

• Minimum 1 year in a healthcare call center environment.
• Experience with data entry and MS Office applications (Outlook, Word, Excel).
• Valid California driver's license and clean driving record may be required.

Responsibilities

• Respond to patient inquiries via phone, text, and other channels.
• Enter and maintain patient demographics in TrueCare's EHR system.
• Schedule appointments and coordinate with clinical staff as needed.
• Forward calls for triage and provide general information about services.

Skills

Call center experience in healthcare

Data entry

Microsoft Office (Outlook, Word, Excel

Driver's license (CA)

Education

High school diploma or equivalent

Job description

TrueCare in Vista, CA is hiring a Patient Service Representative- Call Center. The role centers on compassionate care, handling patient inquiries, scheduling appointments, and entering data into the EHR to support efficient patient flow.

We value someone with strong communication skills, accuracy in data entry, and the ability to work across teams in a fast-paced healthcare setting. Competitive pay and benefits are offered.