Patient Care & Billing Coordinator

Apria-Healthcare; Nashville (TN); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

Paid time off

401(k) plan

Flexible Spending Accounts

Disability coverage

Job summary

Accendra Health is seeking a Branch Coordinator to deliver exceptional customer service by phone and in person. You will manage orders, verify insurance, obtain authorizations, and assist patients with scheduling and billing processes.

Ideal candidates have 1+ year in healthcare or call center settings, with strong communication and multitasking abilities. This role includes benefits and a competitive hourly wage in a patient-centered environment.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year in an office, healthcare, or call center setting preferred.
• Ability to communicate clearly in person, over the phone, and via email.

Responsibilities

• Answer inbound calls and assist patients with information and issues.
• Process and review orders, verify insurance, and obtain necessary authorizations.
• Collect payments and manage daily receivables.
• Coordinate with sales, referrals, and patients to gather documentation.

Skills

Customer service

Phone etiquette

Insurance verification

Data entry

Problem solving

Teamwork

Time management

Education

High School Diploma

Tools

Phone system

Document imaging system

Billing software

Job description

Accendra Health is seeking a Branch Coordinator to deliver exceptional customer service by phone and in person. You will manage orders, verify insurance, obtain authorizations, and assist patients with scheduling and billing processes.

Ideal candidates have 1+ year in healthcare or call center settings, with strong communication and multitasking abilities. This role includes benefits and a competitive hourly wage in a patient-centered environment.