Patient Care Administrative Assistant

Beth Israel Lahey Health; Brookline (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Beth Israel Lahey Health in Brookline, MA is seeking a clerical support member to help reduce the practice's administrative workload. You will perform a variety of front-desk and back-office tasks such as data entry, filing, mail handling, scanning, and providing backup phone coverage.

The role emphasizes clear communication in English with patients and team members, familiarity with filing systems, and accuracy in document handling. A high school diploma and clerical experience are preferred.

Qualifications

• Education: High School Diploma or equivalent preferred.
• Experience: Clerical experience preferred.
• Must read/write English to communicate with patients, visitors and hospital staff.
• Familiarity with alphabetical filing systems preferred.

Responsibilities

• Reference data from a database or system and document or communicate as appropriate.
• Collect specific information from patients and others.
• Sort and distribute mail.
• Sort and file records and documents.
• Scan and fax documents.
• Copy and collate materials.
• Pull records and files.
• Input data in limited fields.
• Clean and organize storage areas and filing cabinets.
• Pack files and document contents for long-term storage.
• Provide back-up phone coverage and answer routine questions.

Skills

Clerical skills

Phone etiquette

Data entry

Filing systems

Education

High School Diploma

Tools

Office equipment

Job description

Beth Israel Lahey Health in Brookline, MA is seeking a clerical support member to help reduce the practice's administrative workload. You will perform a variety of front-desk and back-office tasks such as data entry, filing, mail handling, scanning, and providing backup phone coverage.

The role emphasizes clear communication in English with patients and team members, familiarity with filing systems, and accuracy in document handling. A high school diploma and clerical experience are preferred.