Floating Patient Services Coordinator

Excelsia Injury Care; Frederick (MD); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

PTO and holidays

Floating holiday

Sick leave

Employee Assistance Program

401(k) retirement plan with employer

Education Assistance Program

Employee Referral Bonus Program

Job summary

Excelsia Injury Care seeks an organized administrative professional to support physicians and staff across our clinics. You will handle patient flow, charting, billing entries, and communications, ensuring confidentiality and accuracy in a fast-paced outpatient setting.

With travel between Gaithersburg and Frederick offices, you will coordinate reports, assist in records requests, and help maintain a smooth office operation while delivering excellent patient service.

Qualifications

• High school diploma or GED equivalent.
• 6 months+ of medical experience in an administrative physician office setting.
• Basic telephone and computer skills.
• Excellent communication and organizational skills.
• Ability to interact with doctors, patients and co-workers.

Responsibilities

• Provide administrative support to physicians, supervisors and administrators, including handling messages promptly.
• Direct patients and visitors to appropriate medical areas with care and sensitivity.
• Assist with chart preparation, reports, and handling of confidential information.
• Maintain inventory and ensure office equipment is functioning properly.
• Assist with billing, posting charges and payments, and insurance verification.
• Respond to inquiries and support changes to processes using QIP principles.

Skills

Medical office experience

Multitasking

Telephone skills

Computer skills

Communication

Organization

Education

High school diploma or GED

Tools

Word

Outlook

Job description

Excelsia Injury Care seeks an organized administrative professional to support physicians and staff across our clinics. You will handle patient flow, charting, billing entries, and communications, ensuring confidentiality and accuracy in a fast-paced outpatient setting.

With travel between Gaithersburg and Frederick offices, you will coordinate reports, assist in records requests, and help maintain a smooth office operation while delivering excellent patient service.