Front Desk & Patient Experience Coordinator

Excelsia Injury Care; Ogden (UT); On-site; USD 36,000 - 48,000; Full time

Job summary

Excelsia Injury Care is seeking an administrative assistant to support a network of healthcare centers. You will handle patient information, answer inquiries, and coordinate communication across teams to ensure seamless operations.

Requirements include a high school diploma or GED and knowledge of HIPAA, with strong communication and organizational skills. The role emphasizes teamwork, independence, and attention to detail in a fast-paced clinical environment.

Qualifications

• High School diploma or GED required.
• Knowledge of insurance plans and HIPAA guidelines.

Responsibilities

• Direct and communicate patient needs to exceed expectations.
• Answer calls, collect information, and route according to protocols.
• Provide basic office admin tasks: emails, updating spreadsheets, e-faxing.
• Follow HIPAA regulations.
• Communicate information to patients about procedures.
• Work as part of a team and independently.
• Perform other duties as assigned.

Skills

Verbal & written comms

Typing 50+ WPM

Attention to detail

Multitasking

Independent work

Problem solving

Education

High School diploma or GED

Tools

Windows

Outlook

Microsoft Office

Job description

Excelsia Injury Care is seeking an administrative assistant to support a network of healthcare centers. You will handle patient information, answer inquiries, and coordinate communication across teams to ensure seamless operations.

Requirements include a high school diploma or GED and knowledge of HIPAA, with strong communication and organizational skills. The role emphasizes teamwork, independence, and attention to detail in a fast-paced clinical environment.