Patient Care Administrative Assistant

Yale NewHaven Health; New Haven (CT); On-site; USD 42,000 - 56,000; Full time

Job summary

Yale NewHaven Health in New Haven, CT seeks an experienced administrative assistant to support patient care units with secretarial and data entry duties. The role emphasizes service excellence, collaboration, and accurate record keeping in a fast-paced healthcare setting.

Candidates should have 2–3 years of administrative clerical experience, a minimum high school diploma, and strong communication and organizational skills to ensure regulatory compliance and smooth unit operations.

Qualifications

• Minimum High School Diploma or equivalent GED is required.
• Two to three years of administrative clerical experience preferred in a patient care environment.
• Must maintain composure in stressful situations and demonstrate excellent communication and organizational skills.

Responsibilities

• Service Excellence: provide exemplary customer service to patients, families, physicians, staff and department personnel.
• Interacts with patients and staff in a courteous, professional manner at all times.
• Collaborates and communicates information in a timely and effective way.
• Maintains all medical records and documents with strict confidentiality per HIPAA.
• Ensures the work area remains regulatory compliant and organized.

Skills

Customer service

Interpersonal skills

Organizational skills

Microsoft Office

HIPAA confidentiality

Education

High School Diploma

Tools

Computer applications

Keyboarding

Job description

Yale NewHaven Health in New Haven, CT seeks an experienced administrative assistant to support patient care units with secretarial and data entry duties. The role emphasizes service excellence, collaboration, and accurate record keeping in a fast-paced healthcare setting.

Candidates should have 2–3 years of administrative clerical experience, a minimum high school diploma, and strong communication and organizational skills to ensure regulatory compliance and smooth unit operations.