Patient Services Coordinator

Yale NewHaven Health; New Haven (CT); On-site; USD 36,000 - 52,000; Full time

Job summary

Yale NewHaven Health in New Haven, CT is seeking a friendly receptionist/unit clerk to greet patients and visitors, manage messages, scheduling, and clerical tasks in a fast-paced hospital setting.

The ideal candidate has a high school diploma, 1–2 years administrative clerical experience (preferably in patient care) and basic computer skills to support daily operations and maintain a clean, organized environment.

Qualifications

• Minimum High School Diploma or equivalent GED.
• 1–2 years administrative clerical experience preferably in a patient care environment.
• Prior computer usage strongly preferred.

Responsibilities

• Acts as receptionist, greeting and interacting with patients, visitors and others.
• Performs unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
• Handles patient appointment system and coordinates with clinical staff.
• Maintains professional interactions in line with hospital public relations.
• Ensures cleanliness and safety in clerical areas.
• Respects patients' rights at all times.
• Assists with supplies, ordering and errands.
• Performs efficiently in emergency situations as directed.
• Seeks information or assistance from appropriate resources.

Skills

Customer service

Communication

Office software

Education

High School diploma or GED

Tools

MS Office

Job description

Yale NewHaven Health in New Haven, CT is seeking a friendly receptionist/unit clerk to greet patients and visitors, manage messages, scheduling, and clerical tasks in a fast-paced hospital setting.

The ideal candidate has a high school diploma, 1–2 years administrative clerical experience (preferably in patient care) and basic computer skills to support daily operations and maintain a clean, organized environment.