Patient Care & Admin Assistant – Internal Medicine

Beth Israel Lahey Health; Lahey (TX); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an experienced administrative assistant to support ambulatory practice operations. The role involves greeting patients, collecting co-pays, verifying demographics, scheduling visits, and facilitating referrals and patient flow across the clinic.

You will coordinate with nurses and providers to ensure smooth service delivery, manage inquiries, and support clerical tasks in a fast-paced healthcare environment.

Qualifications

• High School diploma or GED required.
• Certification in Medical Administrative Assistant preferred.
• 1-3 years related work experience required.
• Experience with computer systems, web-based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Greets patients and visitors with courtesy, service, respect and privacy.
• Acts as central communication source for patient care and follows up to ensure needs are met.
• Performs check in, registration, scheduling, demographic and fiscal data collection.
• Collects co-payments and schedules appointments to accommodate patient and provider needs.
• Facilitates flow of patients and acts as liaison between patients and staff.
• May assist with billing functions and participate in small projects as directed.

Skills

Written communications

Oral communications

Customer service

Teamwork

Education

High School diploma or GED

Medical Admin Assistant Certification

Tools

Microsoft Office

Job description

Beth Israel Lahey Health is seeking an experienced administrative assistant to support ambulatory practice operations. The role involves greeting patients, collecting co-pays, verifying demographics, scheduling visits, and facilitating referrals and patient flow across the clinic.

You will coordinate with nurses and providers to ensure smooth service delivery, manage inquiries, and support clerical tasks in a fast-paced healthcare environment.