Patient Billing & Customer Care Coordinator

Baptist Memorial Health Care Corporation; Collierville (TN); On-site; USD 32,000 - 44,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Collierville, TN seeks an Insurance Billing Clerk who ensures accurate billing, processes appointments, and reconciles daily cash and bank deposits. The role requires knowledge of departmental and corporate policies and procedures and the ability to handle confidential information.

Responsibilities include verifying insurance, communicating with carriers, inputting demographic and medical data, collecting fees, and assisting patients with financial

Qualifications

• Clear and effective written and verbal English communication.
• Associates Degree or medical trade training preferred; experience in medical billing is expected.

Responsibilities

• Verifies insurance and communicates with carriers for reimbursement.
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Maintains knowledge of co-pays, deductibles, and workers' compensation protocols to ensure accurate billing.
• Promotes customer satisfaction with professional verbal and nonverbal communication.
• Follows corporate policies related to clinic operations.
• Answers phones and directs messages to maintain workflow.
• Keeps files organized and ensures confidentiality of records.
• Inputs demographic and medical data; collects fees and assists with financial counseling.
• Performs additional duties as assigned by the Clinic Manager.
• Completes assigned goals.

Skills

Insurance billing

Medical terminology

Customer relations

Typing 30 wpm

10-key

Windows familiarity

Education

Associate degree

Tools

Windows applications

10-key input

Job description

Baptist Memorial Health Care Corporation in Collierville, TN seeks an Insurance Billing Clerk who ensures accurate billing, processes appointments, and reconciles daily cash and bank deposits. The role requires knowledge of departmental and corporate policies and procedures and the ability to handle confidential information.

Responsibilities include verifying insurance, communicating with carriers, inputting demographic and medical data, collecting fees, and assisting patients with financial