Patient Services & Billing Coordinator

Baptist; Memphis (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Baptist in Memphis is seeking a detail-oriented medical billing clerk to support patient billing, insurance coordination, and daily reconciliation of charges and payments.

You will verify insurance, collect fees at time of service, answer phones, input demographic data, and help with financial counseling while upholding confidentiality.

Candidates should have typing 30 wpm, 10-key experience, and knowledge of medical terminology; an associates degree or medical trade training is a plus.

Qualifications

• Type 30 wpm, 10 key data entry, and strong customer relations.
• Basic knowledge of Windows applications and medical terminology.

Responsibilities

• Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
• Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
• Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
• Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
• Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
• Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
• Carries out all other duties assigned by the Clinic Manager in a timely manner.
• Completes assigned goals.

Skills

Customer relations

Medical terminology

Typing (30 wpm)

10-key data entry

Windows literacy

Education

Associates Degree or college equivalent

Medical trade certificate

Tools

Windows applications

Job description

Baptist in Memphis is seeking a detail-oriented medical billing clerk to support patient billing, insurance coordination, and daily reconciliation of charges and payments.

You will verify insurance, collect fees at time of service, answer phones, input demographic data, and help with financial counseling while upholding confidentiality.

Candidates should have typing 30 wpm, 10-key experience, and knowledge of medical terminology; an associates degree or medical trade training is a plus.