Medical Billing & Patient Services Coordinator

Baptist Memorial Health Care; Germantown (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Baptist Memorial Health Care is seeking an Insurance Billing/Patient Accounts Clerk to support accurate billing, insurance verification, and customer service for our clinic operations. The role requires knowledge of billing procedures, insurance policies, and strong data entry skills to ensure timely processing and reconciliation.

Ideal candidates will have an associate degree or equivalent training, proficient English communication, and familiarity with medical terminology.

Qualifications

• Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency.
• Collegiate or medical trade completion. Associates Degree.

Responsibilities

• Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
• Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
• Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
• Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
• Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
• Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
• Carries out all other duties assigned by the Clinic Manager in a timely manner.
• Completes assigned goals.

Skills

Clear communication

Customer relations

Typing 30 wpm

10-key entry

Windows basics

Medical terminology

Education

Associates Degree

Job description

Baptist Memorial Health Care is seeking an Insurance Billing/Patient Accounts Clerk to support accurate billing, insurance verification, and customer service for our clinic operations. The role requires knowledge of billing procedures, insurance policies, and strong data entry skills to ensure timely processing and reconciliation.

Ideal candidates will have an associate degree or equivalent training, proficient English communication, and familiarity with medical terminology.