Patient Billing & Collections Specialist

UC Health; Kentucky; On-site; USD 40,000 - 60,000; Full time

Job summary

UC Health in Kentucky is seeking a Patient Accounting Representative to manage claim billing, follow up on unpaid balances, post cash receipts, and assist with self-pay collections. The role provides customer service, scans documents, and supports the revenue cycle team to improve cash flow.

Responsibilities include assisting the manager with daily collection activities, pursuing past due accounts through calls and correspondence, and reviewing discount qualifications.

Qualifications

• High School Diploma or GED required; Associate's degree preferred.
• 3–5 years of revenue cycle experience and/or Epic Revenue Cycle applications.

Responsibilities

• Assist the manager with daily collection activities and revenue cycle duties.
• Bill claims, check unpaid claim status, post cash receipts, and pursue self-pay collections.
• Scan documents, request medical records, and provide customer service as needed.
• Communicate with patients to arrange payments, settlements, and review discounts.

Skills

Customer service

Attention to detail

Communication skills

Education

High School Diploma or GED

Associate's Degree

Tools

Epic Revenue Cycle

Job description

UC Health in Kentucky is seeking a Patient Accounting Representative to manage claim billing, follow up on unpaid balances, post cash receipts, and assist with self-pay collections. The role provides customer service, scans documents, and supports the revenue cycle team to improve cash flow.

Responsibilities include assisting the manager with daily collection activities, pursuing past due accounts through calls and correspondence, and reviewing discount qualifications.