Patient Accounting Representative, Patient Finance Services, Full Time, FirstShift

UC Health; Central City (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

UC Health in Kentucky is seeking a Patient Accounting Representative to support the revenue cycle by billing electronically, posting cash, and pursuing self-pay collections. You will assist the manager with daily collection activities, contact patients for past-due balances, use letters and other correspondence, and request medical records as needed.

UC Health is an EEO employer. Strong customer service and attention to detail are required.

Qualifications

• Minimum 3–5 years of relevant Revenue Cycle experience.
• Experience with Epic Revenue Cycle applications preferred.
• Strong attention to detail and accuracy in billing and collections.

Responsibilities

• Assist the manager in daily collection activities.
• Collect past due accounts from patients via phone, letters, and other correspondence.
• Post cash and scan relevant documents.
• Request medical records as needed and provide customer service.
• Support revenue cycle performance metrics and quality reviews.

Skills

Revenue Cycle

Epic Revenue Cycle

Customer Service

Education

High School Diploma or GED

Associate's Degree preferred

Tools

Epic Revenue Cycle software

Job description

The Patient Accounting Representative bills claims electronically, check for unpaid claim status, post cash, pursue self pay cash collections, scan documents, request medical records and/or provide customer service.

Responsibilities

Assists the manager in all daily activities associated with the collection function. Responsible for collection of past due accounts from patients. Collection will be accomplished by conventional phone system, letters, and other correspondence to collect balances, arrange payments, settlements, and review discount qualifications.

Revenue Cycle Performance

Productivity

Quality Reviews

Other duties as assigned

Qualifications

Minimum Required: High School Diploma or GED. Preferred: Associate's Degree. | LICENSE & CERTIFICATION: N/A. | Minimum Required: 3 – 5 years of relevant experience in Revenue Cycle and/or Epic Revenue Cycle applications.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.