Patient Accounting Representative, Patient Finance Services, Full Time, FirstShift

UC Health; Butlerville (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

UC Health is seeking a Patient Accounting Representative to support the revenue cycle and patient financial services. The role involves assisting the manager with daily activities and supporting collection efforts across multiple channels.

The position emphasizes collecting past-due balances, posting cash, reviewing discount qualifications, and coordinating with patients and departments to resolve accounts efficiently.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 3–5 years of Revenue Cycle experience, especially with Epic Revenue Cycle applications.

Responsibilities

• Assist the manager with daily revenue cycle activities.
• Collect past-due accounts via phone, letters, and other communications.
• Post cash, review discounts, and arrange payments or settlements as needed.
• Scan documents, request medical records, and provide customer service.

Skills

Revenue Cycle

Epic

Customer Service

Phone Collections

Education

High School Diploma

Associate Degree preferred

Tools

Epic Revenue Cycle

Job description

The Patient Accounting Representative bills claims electronically, check for unpaid claim status, post cash, pursue self pay cash collections, scan documents, request medical records and/or provide customer service.

Responsibilities

Assists the manager in all daily activities associated with the collection function. Responsible for collection of past due accounts from patients. Collection will be accomplished by conventional phone system, letters, and other correspondence to collect balances, arrange payments, settlements, and review discount qualifications.

Revenue Cycle Performance

Productivity

Quality Reviews

Other duties as assigned

Qualifications

Minimum Required: High School Diploma or GED. Preferred: Associate's Degree. | LICENSE & CERTIFICATION: N/A. | Minimum Required: 3 – 5 years of relevant experience in Revenue Cycle and/or Epic Revenue Cycle applications.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.