Patient Billing & Collections Specialist

UC Health; Butlerville (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

UC Health is seeking a Patient Accounting Representative to support the revenue cycle and patient financial services. The role involves assisting the manager with daily activities and supporting collection efforts across multiple channels.

The position emphasizes collecting past-due balances, posting cash, reviewing discount qualifications, and coordinating with patients and departments to resolve accounts efficiently.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 3–5 years of Revenue Cycle experience, especially with Epic Revenue Cycle applications.

Responsibilities

• Assist the manager with daily revenue cycle activities.
• Collect past-due accounts via phone, letters, and other communications.
• Post cash, review discounts, and arrange payments or settlements as needed.
• Scan documents, request medical records, and provide customer service.

Skills

Revenue Cycle

Epic

Customer Service

Phone Collections

Education

High School Diploma

Associate Degree preferred

Tools

Epic Revenue Cycle

Job description

UC Health is seeking a Patient Accounting Representative to support the revenue cycle and patient financial services. The role involves assisting the manager with daily activities and supporting collection efforts across multiple channels.

The position emphasizes collecting past-due balances, posting cash, reviewing discount qualifications, and coordinating with patients and departments to resolve accounts efficiently.