Patient Accounting Representative, Patient Finance Services, Full Time, FirstShift

UC Health; Kentucky; On-site; USD 40,000 - 60,000; Full time

Job summary

UC Health in Kentucky is seeking a Patient Accounting Representative to manage claim billing, follow up on unpaid balances, post cash receipts, and assist with self-pay collections. The role provides customer service, scans documents, and supports the revenue cycle team to improve cash flow.

Responsibilities include assisting the manager with daily collection activities, pursuing past due accounts through calls and correspondence, and reviewing discount qualifications.

Qualifications

• High School Diploma or GED required; Associate's degree preferred.
• 3–5 years of revenue cycle experience and/or Epic Revenue Cycle applications.

Responsibilities

• Assist the manager with daily collection activities and revenue cycle duties.
• Bill claims, check unpaid claim status, post cash receipts, and pursue self-pay collections.
• Scan documents, request medical records, and provide customer service as needed.
• Communicate with patients to arrange payments, settlements, and review discounts.

Skills

Customer service

Attention to detail

Communication skills

Education

High School Diploma or GED

Associate's Degree

Tools

Epic Revenue Cycle

Job description

The Patient Accounting Representative bills claims electronically, check for unpaid claim status, post cash, pursue self pay cash collections, scan documents, request medical records and/or provide customer service.

Responsibilities

Assists the manager in all daily activities associated with the collection function. Responsible for collection of past due accounts from patients. Collection will be accomplished by conventional phone system, letters, and other correspondence to collect balances, arrange payments, settlements, and review discount qualifications.

Revenue Cycle Performance

Productivity

Quality Reviews

Other duties as assigned

Qualifications

Minimum Required: High School Diploma or GED. Preferred: Associate's Degree. | LICENSE & CERTIFICATION: N/A. | Minimum Required: 3 – 5 years of relevant experience in Revenue Cycle and/or Epic Revenue Cycle applications.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.