Patient Accounting Representative, Patient Finance Services, Full Time, FirstShift

UC Health; Columbus (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

UC Health in Columbus, OH is seeking a Patient Accounting Representative to support the revenue cycle by billing claims, posting cash, and pursuing self-pay collections. The role involves handling patient accounts, checking unpaid claim status, scanning documents, and providing responsive customer service to keep balances current.

You will assist the manager with daily collection activities, use phone calls, letters, and other correspondence to collect past-due balances, and coordinate with

Qualifications

• High School Diploma or GED is required.
• Associate's Degree is preferred.
• 3–5 years of Revenue Cycle experience.
• Experience with Epic Revenue Cycle applications is a plus.

Responsibilities

• Assist the manager with daily collection activities.
• Collect past due accounts from patients via phone, letters and other correspondence.
• Post cash, scan documents, request medical records or provide customer service.
• Review discount qualifications and arrange payments/settlements.
• Support revenue cycle performance, productivity and quality reviews.

Skills

Billing & collections

Customer service

Education

High School Diploma or GED

Associate's Degree

Tools

Epic Revenue Cycle

Job description

The Patient Accounting Representative bills claims electronically, check for unpaid claim status, post cash, pursue self pay cash collections, scan documents, request medical records and/or provide customer service.

Responsibilities

Assists the manager in all daily activities associated with the collection function. Responsible for collection of past due accounts from patients. Collection will be accomplished by conventional phone system, letters, and other correspondence to collect balances, arrange payments, settlements, and review discount qualifications.

• Revenue Cycle Performance
• Productivity
• Quality Reviews
• Other duties as assigned

Qualifications

Minimum Required: High School Diploma or GED. Preferred: Associate's Degree. | LICENSE & CERTIFICATION: N/A. | Minimum Required: 3 – 5 years of relevant experience in Revenue Cycle and/or Epic Revenue Cycle applications.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world‑class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer.