Patient Billing & Access Specialist

Memorial Hospital West; United States; In loco; USD 34.000 - 52.000; Tempo pieno

Descrizione del lavoro

Memorial Hospital West seeks a Patient Financial Services Representative to greet patients and guarantors, verify demographic, financial and insurance data, and ensure notices and consents are signed. The role includes assessing benefits, obtaining pre-certifications, providing cost estimates, and balancing daily collections.

Strong communication and customer service skills are essential, with ability to work in a busy hospital setting and coordinate referrals and scheduling.

Competenze

• High School Diploma or Equivalent (Required)
• Excellent communication skills and customer service orientation
• Ability to gather and verify demographic, financial and insurance information

Mansioni

• Greet patients and guarantors and verify demographic, financial and insurance eligibility information.
• Explain policies and obtain required signatures on notices and consent forms.
• Verify insurance benefits and obtain pre-certification and authorization.
• Provide patient estimates and collect out-of-pocket payments per guidelines.
• Assist with scheduling and guiding patients to appropriate services.

Conoscenze

Customer service

Communication

Data entry

Formazione

High School Diploma or Equivalent

Descrizione del lavoro

Memorial Hospital West seeks a Patient Financial Services Representative to greet patients and guarantors, verify demographic, financial and insurance data, and ensure notices and consents are signed. The role includes assessing benefits, obtaining pre-certifications, providing cost estimates, and balancing daily collections.

Strong communication and customer service skills are essential, with ability to work in a busy hospital setting and coordinate referrals and scheduling.