Patient Arrival & Check-In Concierge
Emory Healthcare
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Emory Healthcare is seeking a Patient Arrival Specialist to welcome patients and guests at the facility entrance and support the check-in process. You will assist with registrations, navigate online applications, collect copays, and ensure accurate patient records.
The role emphasizes empathy, clear communication, and teamwork in a fast-paced environment. You will collaborate with clinical and administrative staff to deliver a seamless arrival experience, maintaining a courteous,
Qualifications
- Greet patients, guests, and staff warmly and professionally.
- Provide guidance and support at arrival to create a positive environment.
- Assist with check-in, registrations, and basic troubleshooting.
- Collaborate with clinical and operations teams to support timely service.
Responsibilities
- Greet patients, guests, and employees entering the facility.
- Welcome and guide patients to appropriate queues and departments.
- Assist with registration, insurance updates, and appointment scheduling.
- Collect copays and document transactions accurately.
- Communicate clearly with patients and staff to resolve questions.
Skills
Education
Tools
Job description
Emory Healthcare is seeking a Patient Arrival Specialist to welcome patients and guests at the facility entrance and support the check-in process. You will assist with registrations, navigate online applications, collect copays, and ensure accurate patient records.
The role emphasizes empathy, clear communication, and teamwork in a fast-paced environment. You will collaborate with clinical and administrative staff to deliver a seamless arrival experience, maintaining a courteous,
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
