Patient Services Front Desk Coordinator - Scheduling

Emory Healthcare; Atlanta (GA); On-site; USD 34,000 - 42,000; Full time

Job summary

Emory University is seeking a friendly and professional Office Receptionist to serve as the first contact for patients and visitors in our Atlanta clinic locations. This in-person role requires strong interpersonal skills and the ability to manage multiple tasks with accuracy.

Responsibilities include answering calls, verifying insurance, collecting co-pays, scheduling procedures, and data entry into IDX/GPMS or Gerber Alley. Some travel to satellite locations may be required.

Qualifications

• High school diploma or GED with at least 1 year clerical/secretarial experience.
• Excellent interpersonal and customer service skills.

Responsibilities

• Answer and screen telephone calls as first contact with patients/parents.
• Verify patient insurance coverage and obtain referrals as needed.
• Collect co-pays and batch charge slips.
• Schedule procedures and follow-up appointments.
• Enter patient data into IDX/GPMS or Gerber Alley.
• Operate standard office equipment and assist with back-office duties as needed.
• May travel to satellite locations.

Skills

Interpersonal skills

Customer service

Clerical experience

Education

High school diploma or GED

Tools

IDX/GPMS

Gerber Alley

Job description

Emory University is seeking a friendly and professional Office Receptionist to serve as the first contact for patients and visitors in our Atlanta clinic locations. This in-person role requires strong interpersonal skills and the ability to manage multiple tasks with accuracy.

Responsibilities include answering calls, verifying insurance, collecting co-pays, scheduling procedures, and data entry into IDX/GPMS or Gerber Alley. Some travel to satellite locations may be required.