Patient Experience Concierge

Piedmont Healthcare Inc.; Athens (GA); On-site; USD 32,000 - 40,000; Full time

Job summary

Piedmont Athens Regional Hospital is seeking a welcoming front desk associate to greet patients and visitors at key entrances, provide directions, share information, and assist with transportation as needed.

You will be part of the Guest Services team, delivering a positive patient experience, coordinating with staff, and supporting a smooth visit for diverse guests in a fast-paced hospital setting.

Qualifications

• No experience required.
• 1 year of experience as a customer service representative or similar job serving customers, preferably in the healthcare industry.

Responsibilities

• Greeting and welcoming patients and visitors at strategic entrances to the Hospital, providing directions, general information, or transportation assistance.

Education

H.S. Diploma or GED

Job description

Piedmont Athens Regional Hospital is seeking a welcoming front desk associate to greet patients and visitors at key entrances, provide directions, share information, and assist with transportation as needed.

You will be part of the Guest Services team, delivering a positive patient experience, coordinating with staff, and supporting a smooth visit for diverse guests in a fast-paced hospital setting.