Patient Experience Concierge

Aizer Health; New York (NY); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Generous Paid Time Off

403(b) Retirement Plan

Life Insurance

Life/AD&D Insurance

Job summary

A healthcare center in New York is seeking a patient reception specialist to manage patient check-in and communication. The role involves directing patient flow, overseeing technology, and ensuring a welcoming lobby experience. Ideal candidates are personable, organized, and tech-savvy, maintaining calm under pressure while supporting patients. Competitive pay at $20 per hour along with medical, dental, and vision insurance, alongside generous PTO and a retirement plan.

Qualifications

• Friendly, approachable, and anticipates patient needs.
• Manage multiple tasks and maintain workflow accuracy.
• Comfortable with electronic health systems and kiosk management.
• Maintain composure in a fast-paced environment.
• Work collaboratively to create a positive patient experience.

Responsibilities

• Warmly greet patients and verify identification.
• Direct patients and monitor wait times.
• Maintain self-service check-in kiosks and assist patients.
• Keep the reception area clean and welcoming.
• Respond to patient questions with professionalism.
• Coordinate patient movement with medical staff.

Skills

Personable

Organized

Tech-Savvy

Calm Under Pressure

Team-Oriented

Job description

A healthcare center in New York is seeking a patient reception specialist to manage patient check-in and communication. The role involves directing patient flow, overseeing technology, and ensuring a welcoming lobby experience. Ideal candidates are personable, organized, and tech-savvy, maintaining calm under pressure while supporting patients. Competitive pay at $20 per hour along with medical, dental, and vision insurance, alongside generous PTO and a retirement plan.