Patient Appointment Specialist – Remote After Training

Midwest Orthopaedics at Rush, LLC; Westchester, Northern (IL, KY); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off and Holidays

401(k) Savings Plan

EAP

Job summary

Midwest Orthopaedics at Rush, LLC is seeking a full-time Appointment Coordinator to be based in Westchester, IL. The role involves booking appointments across seven orthopedic offices and entering patient demographics and insurance data into NextGen and Athena systems.

The position includes about five weeks of in-person training at the corporate office, with the possibility to work remotely after training. Typical hours are Monday–Friday, 9:00 a.m.

Qualifications

• High school diploma or GED is required.
• Call center experience is a plus.
• Minimum of one year work experience, preferably in a medical office setting.

Responsibilities

• Book appointments for patients, enter demographic data and insurance information into NextGen and Athena accurately.
• Reschedule patient appointments as needed and relay messages to staff.
• Answer telephone lines, screen calls, and provide information to patients and staff.
• Maintain up-to-date physician schedules and confirm appointments.
• Support other staff and take on additional assignments as delegated by supervisor.

Skills

Multitasking

Verbal communication

Written communication

Professional demeanor

Education

High school diploma or GED

Tools

NextGen

Athena

Job description

Midwest Orthopaedics at Rush, LLC is seeking a full-time Appointment Coordinator to be based in Westchester, IL. The role involves booking appointments across seven orthopedic offices and entering patient demographics and insurance data into NextGen and Athena systems.

The position includes about five weeks of in-person training at the corporate office, with the possibility to work remotely after training. Typical hours are Monday–Friday, 9:00 a.m.