Medical Front Desk & Patient Care Coordinator

Midwest Orthopaedics at Rush, LLC; Chicago, Northern (IL, KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

HSA

Job summary

Midwest Orthopaedics at Rush, LLC is seeking a full-time Medical Front Desk Receptionist at the outpatient clinic in Chicago, IL. The role focuses on registration, customer service, and coordinating patient flow.

The position operates Monday through Friday with no weekends or holidays and involves handling co-pays, updating records in the EMR, and guiding patients to care areas. A positive, professional demeanor is essential.

Qualifications

• High school diploma or GED required.
• Minimum 2 years' experience in a medical setting preferred.
• Strong customer service and communication skills.

Responsibilities

• Register patients at check-in and update status.
• Answer phone calls and direct inquiries professionally.
• Verify and scan patient information; collect co-pays.
• Direct patients to exam rooms and assist with check-out.
• Enter admitting information into the system; schedule follow-ups.
• Maintain professional demeanor with patients and staff.

Skills

Customer service

Phone etiquette

Medical front desk

EMR software

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Scheduling software

Job description

Midwest Orthopaedics at Rush, LLC is seeking a full-time Medical Front Desk Receptionist at the outpatient clinic in Chicago, IL. The role focuses on registration, customer service, and coordinating patient flow.

The position operates Monday through Friday with no weekends or holidays and involves handling co-pays, updating records in the EMR, and guiding patients to care areas. A positive, professional demeanor is essential.