Patient Appointment & Call Center Specialist

South Palm Orthopedics, P.A.; Delray Beach (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

South Palm Orthopedics, P.A. in Delray Beach, Florida is seeking a dedicated individual to handle patient interactions including greeting patients and answering phones. Responsibilities include scheduling appointments, scanning insurance eligibility, and maintaining records.

The ideal candidate will have excellent communication skills and attention to detail to ensure a smooth experience for patients. This role supports the administrative supervisor and practice administrator while helping to coordinate patient care needs.

Responsibilities

• Greet patients and answer phones.
• Schedule patient appointments and handle reminders.
• Scan insurance eligibility and document in patient accounts.
• Disclose information as needed following HIPAA guidelines.
• Maintain cleanliness in waiting room areas.

Job description

South Palm Orthopedics, P.A. in Delray Beach, Florida is seeking a dedicated individual to handle patient interactions including greeting patients and answering phones. Responsibilities include scheduling appointments, scanning insurance eligibility, and maintaining records.

The ideal candidate will have excellent communication skills and attention to detail to ensure a smooth experience for patients. This role supports the administrative supervisor and practice administrator while helping to coordinate patient care needs.