Onsite Patient Scheduling Specialist — Orthopedics

Florida Orthopaedic Institute; Orange City (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Stable assignment

Career growth

Team environment

Job summary

Florida Orthopaedic Associates is seeking an Onsite Patient Scheduling Representative to verify referrals and authorizations, confirm benefits and co-pays, and schedule patients for physicians in a busy call-center environment. You will contact insurance companies, document benefit details, ensure accurate claims submission, and support the provider and patient experience with organized, timely data entry.

Candidates must have a high school diploma, strong communication skills, and the ability

Qualifications

• High school diploma required.
• Excellent customer service and communication skills.
• Able to multitask and handle high call volumes.
• Working knowledge of Windows-based computer environment and typing skills.

Responsibilities

• Verify and document referrals and authorizations for physician visits.
• Verify insurance benefits and ensure correct co-pay collections at the time of service.
• Schedule patients for physicians in a call center environment.
• Contact insurance companies to obtain coverage details and submission information.
• Document benefit information accurately in the system and coordinate with Authorization team as needed.
• Ensure compliance with company policies and scheduling procedures.

Skills

Customer service

Communication skills

Multitasking

Detail oriented

Windows PC

Education

High school diploma

Tools

Athena EMR

Scheduling systems

EMR systems

Job description

Florida Orthopaedic Associates is seeking an Onsite Patient Scheduling Representative to verify referrals and authorizations, confirm benefits and co-pays, and schedule patients for physicians in a busy call-center environment. You will contact insurance companies, document benefit details, ensure accurate claims submission, and support the provider and patient experience with organized, timely data entry.

Candidates must have a high school diploma, strong communication skills, and the ability