Patient Access Specialist — Orthopedic Care Concierge

Orthotoc; Daytona Beach (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

CE Reimbursement

Zusammenfassung

The Orthopedic Clinic in Daytona Beach, FL is seeking a Patient Access Specialist to provide exceptional frontline support for patients and external partners. You will handle scheduling, insurance verification, and patient inquiries with a focus on accuracy and customer service.

As the first point of contact, you will help patients understand their financial policies, gather necessary information, and coordinate with clinical staff across multiple locations.

Qualifikationen

• Minimum of High School Diploma.
• Experience in call center or healthcare setting preferred.
• Proficiency with Microsoft Office and EHR software.
• Valid Driver’s License with clean driving record.

Aufgaben

• Answer phones in a professional, efficient manner.
• Enter and update insurance information in AthenaNet.
• Perform insurance eligibility and verification.
• Inform patients of financial policies and pre-appointment requirements.
• Attempt to collect balances and set up payment plans.
• Coordinate patient documentation and scheduling.

Kenntnisse

Customer service

Communication

Multitasking

Office software

Ausbildung

High School Diploma

Tools

AthenaNet

EHR software

Microsoft Office

Jobbeschreibung

The Orthopedic Clinic in Daytona Beach, FL is seeking a Patient Access Specialist to provide exceptional frontline support for patients and external partners. You will handle scheduling, insurance verification, and patient inquiries with a focus on accuracy and customer service.

As the first point of contact, you will help patients understand their financial policies, gather necessary information, and coordinate with clinical staff across multiple locations.