Patient Account Specialist — Performance Bonus Plan

REVCO SOLUTIONS INC; United States; Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life coverage

Disability coverage

401(k) match

PTO

Paid holidays

Performance bonus

Job summary

REVCO Solutions Inc. is seeking a Patient Account Representative to support patients with accounts, balances, and related questions in a fast-paced healthcare call center.

Ideal candidates show strong communication, empathy, and accuracy while handling insurance inquiries, claims, and billing matters. A high school diploma is required, and candidates should be proficient with basic computer applications. Competitive benefits and a performance bonus are offered.

Qualifications

• Excellent verbal and written communication with a compassionate, patient-centered approach.
• Strong problem-solving abilities and professionalism in challenging situations.
• Ability to multitask, navigate computer systems, and type accurately.

Responsibilities

• Answer inbound calls from patients and address inquiries with empathy and professionalism.
• Assist patients with insurance inquiries, claims, and billing matters.
• Provide information about medical procedures, services, and healthcare questions.
• Document patient interactions and update systems per guidelines.

Skills

Communication skills

Empathy

Multitasking

Problem solving

Education

High school diploma

Job description

REVCO Solutions Inc. is seeking a Patient Account Representative to support patients with accounts, balances, and related questions in a fast-paced healthcare call center.

Ideal candidates show strong communication, empathy, and accuracy while handling insurance inquiries, claims, and billing matters. A high school diploma is required, and candidates should be proficient with basic computer applications. Competitive benefits and a performance bonus are offered.