Patient Account & Insurance Resolution Pro

Revco Solutions; Durham (NC); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability coverage

401(k) with company match

PTO

Paid holidays

Monthly bonus

Job summary

Revco Solutions is seeking a Patient Account Specialist to assist patients with account understanding and resolving balances. This role features a 3-day in-office, 2-day remote hybrid schedule and a monthly bonus plan.

Pay is $20/hr with robust benefits and a path to government insurance follow-up work. Responsibilities include empathetic patient communication, insurance inquiries handling, and accurate documentation in EHR and billing systems.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities in challenging situations.
• Ability to multitask, navigate computer systems, and type accurately.

Responsibilities

• Answer inbound calls from patients with empathy and professionalism.
• Assist patients with insurance inquiries, claims, and billing matters.
• Provide information about medical procedures and general healthcare questions.
• Document patient interactions and update systems according to guidelines.

Skills

Communication skills

Problem-solving

Multitasking

Education

High school diploma

Job description

Revco Solutions is seeking a Patient Account Specialist to assist patients with account understanding and resolving balances. This role features a 3-day in-office, 2-day remote hybrid schedule and a monthly bonus plan.

Pay is $20/hr with robust benefits and a path to government insurance follow-up work. Responsibilities include empathetic patient communication, insurance inquiries handling, and accurate documentation in EHR and billing systems.