Remote Patient Account Specialist (Bonus Eligible)

Revco Solutions; United States; Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability coverage

401(k) match

Paid Time Off

Paid Holidays

Monthly bonus

Hybrid work options

Job summary

Revco Solutions is seeking a Patient Account Specialist to join a high-energy healthcare call center. The role focuses on guiding patients through understanding their accounts and resolving balances, with a hybrid in-office/work-from-home setup.

Applicants should have strong communication, empathy, and multitasking abilities. The position includes a monthly bonus plan and comprehensive medical/dental/vision coverage, 401(k) with company match, PTO, and holidays.

Qualifications

• Excellent communication skills, patient-centered approach, and professional written communication.
• Strong problem-solving skills and the ability to handle challenging situations with empathy.
• Able to multitask, navigate computer systems efficiently and type accurately.

Responsibilities

• Answer inbound calls from patients with empathy and professionalism.
• Assist patients with insurance inquiries, claims, and billing matters.
• Provide information about medical procedures, services, and healthcare inquiries.
• Document patient interactions and update systems according to guidelines.

Skills

Excellent communication

Empathy

Problem solving

Multitasking

Typing accurately

Education

High school diploma or equivalent

Job description

Revco Solutions is seeking a Patient Account Specialist to join a high-energy healthcare call center. The role focuses on guiding patients through understanding their accounts and resolving balances, with a hybrid in-office/work-from-home setup.

Applicants should have strong communication, empathy, and multitasking abilities. The position includes a monthly bonus plan and comprehensive medical/dental/vision coverage, 401(k) with company match, PTO, and holidays.