Patient Access Training Specialist (102726.2) FULL TIME

Bitterroot Health; Hamilton (MT); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Full benefits

Job summary

Bitterroot Health in Hamilton, Montana is seeking a Training Specialist for the Patient Access department to develop and deliver training across patient access functions. You will apply adult learning concepts to create staff materials and competency evaluations.

The role runs classes for new and existing hires and builds staff training plans in collaboration with supervisors. Reports to the Director of Patient Access.

Qualifications

• Health care and patient access operations experience required.
• Experience with Cerner applications.

Responsibilities

• Develop and deliver training programs across patient access functions.
• Apply different training methodologies to improve practices and evaluations.
• Run classes for new and existing hires.
• Develop staff training plans based on identified opportunities.
• Collaborate with department supervisors and managers to address ongoing training needs.
• Report to the Director of Patient Access.

Skills

Customer-centric service

Communication skills

Problem-solving

Team collaboration

Attention to detail

HIPAA compliance knowledge

Education

High school diploma or GED

Tools

Cerner

Microsoft Office

Job description

Patient Access Training Specialist opportunity in beautiful Hamilton, Montana!!

Bitterroot Health is seeking candidates to fill a Training Specialist position in our Patient Access department. The Patient Access Training Specialist is responsible for developing and delivering training programs across all patient access functions within the Bitterroot Health System. The Patient Access Training Specialist will apply different training methodologies to develop patient access best practices, materials, and competency evaluations across all patient access services. Will be expected to run classes for new and existing hires, develop staff training plans based on the identified opportunities, and systematically addresses ongoing training needs in collaboration with functional department supervisors and managers. Ideal candidates for this position are engaging and customer focused. The Patient Access Training Specialist reports to the Director of Patient Access.

Minimum Qualifications:

• High school diploma or GED required
• Minimum Two years’ experience in health care and patient access operations
• Minimum one year experience with Cerner applications
• CHAA certification preferred
• Excellent problem-solving skills
• Experience with formal adult learning concepts and performance improvement approaches strongly preferred
• Proficiency with Microsoft software (Word, Excel, etc.)
• Demonstrated ability to maintain a customer-centric service approach
• Excellent written and verbal communication skills, and ability to collaborate and interact with all levels within Bitterroot Health
• Strong attention to detail and follow-up and ability to multi-task
• Demonstrated dedication to Bitterroot Health’s mission, vision, and values
• Strong interpersonal skills and the ability to build relationships
• Working Knowledge of HIPAA, EMTALA, and other compliance policy

Schedule:

Full-time, 40 hours/week

Benefits:

This position is eligible for the full benefit