Patient Access Team Lead

Tenet Healthcare; Birmingham (AL); On-site; USD 70,000 - 95,000; Full time

Job summary

Tenet Healthcare group is seeking a supervisory professional for Patient Access. The role includes mentoring staff, managing daily operations, and supporting planning across Admitting, Scheduling, and ED services.

You will enforce policies, monitor performance reports, and ensure operational goals are met within the hospital environment. The ideal candidate will have strong leadership, interpersonal skills, and knowledge of Health Care Information Systems, with experience in revenue cycle and

Qualifications

• Excellent interpersonal and organizational skills.
• Demonstrated leadership abilities.
• Thorough knowledge of computer systems in Health Care Information System.
• Clear understanding of Revenue Cycle Management and Regulatory Agencies required.
• Ability to receive and express detailed information through oral and written communications.

Responsibilities

• Provides daily support/mentoring/training to new hires and existing Patient Access staff; assists with escalated issues.
• Assists in planning for Registration Process areas (Admitting, Centralized Scheduling, ED, clinics).
• Maintains positive customer service; helps staff resolve issues.
• Enforces policies and procedures; supports development of new policies.
• Monitors daily activity and completes performance/metric reports; handles special projects.
• Performs all Patient Access functions as needed.
• Acts in management team to ensure operational goals are met.

Skills

Interpersonal skills

Leadership

Healthcare IT systems

Revenue Cycle Management

Written and verbal communication

Education

High school diploma or equivalent

College degree preferred

2–4 year degree in Business/Accounting/Medical Administration or related

Job description

Tenet Healthcare group is seeking a supervisory professional for Patient Access. The role includes mentoring staff, managing daily operations, and supporting planning across Admitting, Scheduling, and ED services.

You will enforce policies, monitor performance reports, and ensure operational goals are met within the hospital environment. The ideal candidate will have strong leadership, interpersonal skills, and knowledge of Health Care Information Systems, with experience in revenue cycle and