Patient Access Lead – Financial Clearance & Operations

Tenet Healthcare Corporation; San Antonio (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Tenet Healthcare Corporation, via its Conifer Health Solutions division, seeks a Patient Access leader to oversee departmental financial clearance and drive efficiency across admission, registration, and revenue cycle processes.

The role requires strong leadership, expertise in insurance verification, medical necessity checks, and patient counseling, with responsibilities spanning scheduling, authorization, and performance reporting in a dynamic hospital setting.

Qualifications

• Minimum education: High School Diploma or GED.
• 2–4 year college degree in Business, Accounting, Medical Administration or related area preferred.
• 2–4 years experience in medical facility, health insurance, or related area.
• 3–5 years experience in Patient Access preferred.
• 1–2 years in supervisory or lead role preferred.

Responsibilities

• Greeting customers, complete patient registration, and explain/secure hospital forms.
• Provide full patient financial counseling and collect patient liabilities.
• Verify insurance, benefits, coverage and eligibility, obtain authorizations for hospital services, and notify payors of inpatient visits.
• Analyze ADT and Revenue Cycle reports, lead shift Patient Access Operations, and collaborate with department leaders on process excellence.

Skills

Typing 35 wpm

Software proficiency

Hospital environment knowledge

Customer service

Fast-paced work

Communication

Third party payor knowledge

Compliance standards

Patient liability collection

Cross-training

Negotiation

Relationship building

Process improvement

Education

High School Diploma or GED

2-4 year college degree in Business, Accounting, Medical Administration or related area

2–4 years experience in medical facility, health insurance, or related area

3–5 years experience in Patient Access

1–2 years supervisory or lead role

Job description

Tenet Healthcare Corporation, via its Conifer Health Solutions division, seeks a Patient Access leader to oversee departmental financial clearance and drive efficiency across admission, registration, and revenue cycle processes.

The role requires strong leadership, expertise in insurance verification, medical necessity checks, and patient counseling, with responsibilities spanning scheduling, authorization, and performance reporting in a dynamic hospital setting.