Patient Access Supervisor & Team Mentor

Tenet Healthcare; Jasper (AL); On-site; USD 60,000 - 85,000; Full time

Job summary

Tenet Healthcare is seeking a Patient Access Supervisor to mentor and guide staff in daily work and ensure proper handling of accounts, financial clearance, and regulatory compliance within the hospital's Revenue Cycle.

You will supervise frontline reps (PA I-IV), support admissions and scheduling, drive service excellence, monitor performance, and participate in planning to meet operational goals across Registration, ED, and clinics.

Qualifications

• Minimum education: high school diploma or equivalent; college degree preferred.
• 5+ years in Patient Access or related healthcare environment.
• 2+ years in supervisory or lead role.

Responsibilities

• Provide daily mentoring and training to new hires and staff.
• Assist in planning for Registration Process areas including Admitting, Scheduling, ED, and clinics.
• Maintain positive customer service and help resolve issues.
• Enforce policies and help implement new policies per hospital guidelines.
• Monitor daily activity and prepare performance and metric reports.
• Perform all Patient Access functions as needed.
• Participate in management team to meet operational goals.

Skills

Interpersonal skills

Organizational skills

Leadership abilities

Health care information systems

Revenue cycle management

Regulatory agencies

Communication skills

Education

High School Diploma or equivalent

College degree preferred

2-4 year degree in Business/Accounting/Medical Administration

Job description

Tenet Healthcare is seeking a Patient Access Supervisor to mentor and guide staff in daily work and ensure proper handling of accounts, financial clearance, and regulatory compliance within the hospital's Revenue Cycle.

You will supervise frontline reps (PA I-IV), support admissions and scheduling, drive service excellence, monitor performance, and participate in planning to meet operational goals across Registration, ED, and clinics.