Patient Access Supervisor: Lead, Train & Improve Registration

R1-Rc; Owasso (OK); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. in Owasso, OK is seeking a Revenue Cycle Manager to lead daily operations, oversee registrations, eligibility verification, and resolve escalated patient issues.

The role develops staff through coaching and training, ensures HIPAA compliance, and partners with clinical and admin teams to improve service quality. This full-time on-site position offers a competitive benefits package and a clear career path.

Qualifications

• Bachelor's degree or equivalent experience required.
• Minimum of 3 years of experience, including at least 1 year in a management role.
• Experience in healthcare revenue cycle or hospital systems is a plus.

Responsibilities

• Ensure the accuracy and completeness of daily registrations, including insurance eligibility and benefits verification.
• Provide high-quality service to patients and resolve any issues or complaints in a timely and professional manner.
• Serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements.
• Provide guidance, feedback, and coaching to associates.
• Train staff on policies, procedures, systems, and regulatory requirements.
• Monitor quality assurance measures and ensure compliance with JCAHO, HIPAA, and other standards.
• Assist manager with staff evaluations by providing feedback on individuals the supervisor has monitored/supervised.
• Ensure proper utilization of software and technology tools.
• Other duties as assigned.

Skills

People management

Coaching

Customer service

Education

Bachelor's degree or equivalent

Job description

R1 RCM Inc. in Owasso, OK is seeking a Revenue Cycle Manager to lead daily operations, oversee registrations, eligibility verification, and resolve escalated patient issues.

The role develops staff through coaching and training, ensures HIPAA compliance, and partners with clinical and admin teams to improve service quality. This full-time on-site position offers a competitive benefits package and a clear career path.