Patient Access Supervisor: Lead Registrations & Care

R1 RCM

Milwaukee (WI)

On-site

USD 46,000 - 66,000

Full time

2 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Annual bonus plan

Job summary

R1 RCM Inc. is seeking a Patient Access Supervisor to oversee the Registration Department and enhance patient processing. You will coordinate daily registrations, provide leadership to staff, and drive process improvements while maintaining a strong patient focus.

The role requires 3+ years in patient access with at least 1 year in management, and a commitment to high-quality service, compliance, and teamwork.

Qualifications

Minimum of 3 years of experience in patient access or related field.
At least 1 year in a supervisory/management role.
Experience with registrations, insurance eligibility, and benefits verification is preferred.

Responsibilities

Ensure the accuracy and completeness of daily registrations, including insurance eligibility and benefits verification.
Provide high-quality service to patients and resolve issues or complaints in a timely and professional manner.
Serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements.
Provide guidance, feedback, and coaching to associates.
Train staff on policies, procedures, systems, and regulatory requirements.
Monitor quality assurance measures and ensure compliance with JCAHO, HIPAA, and other standards.
Assist manager with staff evaluations by providing feedback on individuals supervised.
Ensure proper utilization of software and technology tools.