Patient Access Operations Lead

Oklahoma State University Medical Center; Tulsa (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

Oklahoma State University Medical Center in Tulsa is seeking a Supervisor, Patient Access to oversee registration, admissions, patient estimates, and authorization processes.

You will train staff, conduct performance appraisals, and monitor denials and front-end revenue cycle metrics. The role also provides on-call support for ER registration and inpatient admissions as needed.

Join a team focused on quality, service standards, and continuous process improvement.

Responsibilities

• Oversee accuracy and performance of registration, admissions, patient estimates, and authorizations.
• Monitor denial trends and perform daily audits to improve front-end revenue cycle outcomes.
• Train employees, conduct retraining sessions, and review staff competencies.
• Ensure quality and service standards through performance appraisals and staff meetings.
• Implement policy changes and performance improvement initiatives.
• Provide on-call/back-up support for other Patient Access functions, including ER registration and inpatient admissions.
• Cover scheduling, admissions, and ER registration based on operational needs.

Job description

Oklahoma State University Medical Center in Tulsa is seeking a Supervisor, Patient Access to oversee registration, admissions, patient estimates, and authorization processes.

You will train staff, conduct performance appraisals, and monitor denials and front-end revenue cycle metrics. The role also provides on-call support for ER registration and inpatient admissions as needed.

Join a team focused on quality, service standards, and continuous process improvement.