Patient Access Supervisor — Lead & Train Team

R1 RCM; Owasso (OK); On-site; USD 48,000 - 59,000; Full time

Job summary

R1 RCM Inc. in Owasso, OK, seeks an experienced healthcare administrator to oversee daily patient registrations and insurance verifications, ensuring accuracy and quality of service.

The role requires 3+ years of experience, including 1+ year in a supervisory capacity, and a Bachelor’s degree or equivalent. You will coach staff, ensure regulatory compliance, and collaborate across clinical and administrative teams to optimize patient experience and operational performance.

Qualifications

• Bachelor’s degree; equivalent experience considered in lieu of degree.
• Minimum 3 years of experience with at least 1 year in a management role.

Responsibilities

• Ensure the accuracy and completeness of daily registrations, including insurance eligibility and benefits verification.
• Provide high-quality service to patients and resolve any issues or complaints in a timely and professional manner.
• Serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements.
• Provide guidance, feedback, and coaching to associates.
• Train staff on policies, procedures, systems, and regulatory requirements.
• Monitor quality assurance measures and ensure compliance with JCAHO, HIPAA, and other standards.
• Assists manager with staff evaluations by providing feedback on individuals supervised.
• Ensure proper utilization of software and technology tools.
• Other duties as assigned.

Education

Bachelor’s - Equivalent experience

Job description

R1 RCM Inc. in Owasso, OK, seeks an experienced healthcare administrator to oversee daily patient registrations and insurance verifications, ensuring accuracy and quality of service.

The role requires 3+ years of experience, including 1+ year in a supervisory capacity, and a Bachelor’s degree or equivalent. You will coach staff, ensure regulatory compliance, and collaborate across clinical and administrative teams to optimize patient experience and operational performance.