Patient Access Supervisor: Training & Quality Coach

r1rcm; Owasso (OK); On-site; USD 48,000 - 59,000; Full time

Job summary

R1 RCM Inc. is seeking a experienced healthcare revenue cycle leader in Owasso, OK. The role involves managing a team to ensure accurate daily registrations, eligibility verification, and excellent patient service.

You will mentor staff, train on policies and compliance, and collaborate across clinical and administrative areas to optimize operations. A Bachelor’s degree or equivalent experience is required, with 3+ years in the field including 1 year in a supervisory capacity.

Qualifications

• Bachelor's degree or equivalent experience will be considered
• 3+ years of experience, including 1+ year in a management role

Responsibilities

• Ensure accuracy of daily registrations and eligibility verification
• Provide high-quality service and resolve issues promptly
• Act as liaison between clinical and administrative areas
• Provide guidance, feedback and coaching to associates
• Train staff on policies, procedures, systems and regulations
• Monitor quality assurance and HIPAA/JCAHO compliance
• Support manager with staff evaluations
• Ensure proper use of software and technology tools
• Other duties as assigned

Skills

Leadership

Coaching

Staff training

Regulatory compliance

Education

Bachelor's degree or equivalent experience

Tools

Software & technology tools

Job description

R1 RCM Inc. is seeking a experienced healthcare revenue cycle leader in Owasso, OK. The role involves managing a team to ensure accurate daily registrations, eligibility verification, and excellent patient service.

You will mentor staff, train on policies and compliance, and collaborate across clinical and administrative areas to optimize operations. A Bachelor’s degree or equivalent experience is required, with 3+ years in the field including 1 year in a supervisory capacity.