Patient Access Supervisor: Lead Scheduling & Excellence

CommonSpirit Health; Omaha (NE); On-site; USD 65,000 - 90,000; Full time

Job summary

CommonSpirit Health is seeking a Patient Access Supervisor to lead the Registration department, directing daily activities, ensuring prompt patient service and high satisfaction. You will oversee scheduling, prior authorizations, and staff performance in a patient-centric environment.

This role requires strong regulatory knowledge, budgeting, and coaching skills to drive process improvements across admissions and financial counseling functions.

Qualifications

• High School Diploma or GED required.
• Knowledge of Admissions and Financial requirements regulations.
• Strong scheduling and registration background in EMR (Meditech and/or Epic).

Responsibilities

• Lead daily operations of the Registration department, coordinating staff activities to ensure fast, high-quality service.
• Coordinate prior authorization and scheduling processes for staff and patients.
• Monitor budget and ensure compliance; communicate issues to management and implement improvements.
• Interview candidates, orient staff, and conduct regular performance reviews.
• Counsel and mentor staff, provide feedback, and support staff development.
• Assess current operations and recommend performance improvements and training.

Skills

Leadership

Staff coaching

Scheduling

Communication

Problem solving

Education

High School Diploma

Associate’s Degree

Tools

Meditech

Epic

EMR Systems

Job description

CommonSpirit Health is seeking a Patient Access Supervisor to lead the Registration department, directing daily activities, ensuring prompt patient service and high satisfaction. You will oversee scheduling, prior authorizations, and staff performance in a patient-centric environment.

This role requires strong regulatory knowledge, budgeting, and coaching skills to drive process improvements across admissions and financial counseling functions.