Patient Access Supervisor - Cardiac Care

Mount Sinai Medical Center; New York (NY); On-site; USD 79,000 - 118,000; Full time

Job summary

Mount Sinai Health System is seeking a Supervisor, Patient Access Services for the Cardiac Cath Department in New York. You will oversee frontline registration, insurance verification, and financial clearance to ensure accurate patient access and a positive patient experience.

Responsibilities include daily operational oversight, staff coaching, onboarding, and collaboration with clinical units. Experience in hospital patient access and EPIC is preferred; HIPAA compliance is required.

Qualifications

• Experience in Patient Access, registration, or front-end revenue cycle operations within a hospital or healthcare setting.
• Strong interpersonal and customer service skills.
• Ability to prioritize tasks in a fast-paced healthcare environment.
• Basic leadership or team lead experience preferred.

Responsibilities

• Oversee daily Patient Access activities to ensure timely and accurate registration, insurance capture, and documentation.
• Monitor staff productivity and quality performance; provide real-time feedback and coaching.
• Assist with staffing assignments and coverage to ensure adequate departmental support.
• Reinforce compliance with payer requirements, regulatory standards, and organizational policies.

Skills

Patient Access experience

Registration knowledge

Customer service

Prioritization

Leadership

Education

High School Diploma

Associate or Bachelor's degree

Tools

EPIC

Job description

Mount Sinai Health System is seeking a Supervisor, Patient Access Services for the Cardiac Cath Department in New York. You will oversee frontline registration, insurance verification, and financial clearance to ensure accurate patient access and a positive patient experience.

Responsibilities include daily operational oversight, staff coaching, onboarding, and collaboration with clinical units. Experience in hospital patient access and EPIC is preferred; HIPAA compliance is required.