Patient Access Specialist - Welcoming Front Desk (On-Site)

Froedtert ThedaCare; West Bend (WI); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Paid time off

Career Tuition Assistance

CEU opportunities

Academic Partnership with MCW

Referral bonuses

403b retirement plan

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Short/Long Disability

Free Workplace Clinics

Employee Assistance Programs

Adoption Assistance

Healthy Contributions

Care@Work

Gym discounts

Travel benefits

Moving assistance

Résumé du poste

Froedtert ThedaCare is seeking a Patient Access Service Representative (PASR) to deliver a welcoming, patient-focused experience at our CP-PLEASANT VALLEY HEALTH CNTR facility in West Bend, WI. This on-site role requires strong customer service, effective communication, and multi-tasking in a fast-paced environment.

The ideal candidate has at least 1 year in reception/customer service, a high school diploma, and familiarity with Microsoft Outlook, Excel, Word, and EpicCare.

Qualifications

• A minimum of one year of experience as a receptionist/assistant or work in a customer service field is required.
• High School diploma or equivalent is preferred.
• Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred.

Responsabilités

• Greet patients and visitors and provide a welcoming, helpful patient experience.
• Deliver outstanding customer service in person and over the phone.
• Assist front-desk duties and support patient flow as needed.

Connaissances

Excellent communication skills

Oral and written communication

Customer service

Multi-tasking

Formation

High School diploma or equivalent

Outils

Microsoft Outlook

Excel

Word

EpicCare

Description du poste

Froedtert ThedaCare is seeking a Patient Access Service Representative (PASR) to deliver a welcoming, patient-focused experience at our CP-PLEASANT VALLEY HEALTH CNTR facility in West Bend, WI. This on-site role requires strong customer service, effective communication, and multi-tasking in a fast-paced environment.

The ideal candidate has at least 1 year in reception/customer service, a high school diploma, and familiarity with Microsoft Outlook, Excel, Word, and EpicCare.