Patient Access Specialist: Registration & Scheduling

Community Health Network (Indianapolis); Indianapolis (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Community Health Network is seeking an Associate Patient Access Representative at the Community Heart and Vascular Hospital in Indianapolis, IN. This role is the first contact for visitors, handling patient registration, financial clearance, and related front-office tasks.

The APAR ensures accurate demographics, insurance data, and payment collection, while managing appointments and ensuring compliance with CMS standards.

Qualifications

• High School Diploma or GED is required.
• 1+ years experience in a healthcare office setting and/or strong customer service background preferred.
• Proficient in Registration/Admissions (inpatient, outpatient, and emergency admissions).
• Completes Admissions, Discharges, and Transfers timely when applicable.

Responsibilities

• Handle check-ins, scheduling, payment collection, insurance verification, and compliance management.
• Prepare patients administratively and financially for visits.
• Ensure smooth workflows and adherence to guidelines.

Skills

Customer service

EPIC

Education

High School Diploma or GED

Tools

EPIC work queue

Job description

Community Health Network is seeking an Associate Patient Access Representative at the Community Heart and Vascular Hospital in Indianapolis, IN. This role is the first contact for visitors, handling patient registration, financial clearance, and related front-office tasks.

The APAR ensures accurate demographics, insurance data, and payment collection, while managing appointments and ensuring compliance with CMS standards.