Patient Access Specialist - Specialty Care

St. Tammany Parish Hospital; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

St. Tammany Health System is seeking a Patient Access Representative to efficiently check patients in and out, verify insurance, and schedule appointments.

The role emphasizes excellent customer service, HIPAA-compliant handling of patient information, and accurate data collection in a busy office setting. The ideal candidate will have medical office experience, strong communication and phone skills, and be a team player in a demanding environment.

Qualifications

• Experience in a medical office preferred.
• Strong interpersonal and telephone skills.
• Ability to maintain confidentiality per HIPAA.

Responsibilities

• Check in/out patients accurately and efficiently.
• Schedule appointments and verify insurance during registration.
• Collect copayments and patient balances.
• Answer multi-line phone system politely.
• Scan and file documents into Medical Records.
• Maintain patient confidentiality according to HIPAA.

Skills

Communication skills

Patience

Medical terminology

Computer literacy

Education

High School Diploma or GED

Job description

St. Tammany Health System is seeking a Patient Access Representative to efficiently check patients in and out, verify insurance, and schedule appointments.

The role emphasizes excellent customer service, HIPAA-compliant handling of patient information, and accurate data collection in a busy office setting. The ideal candidate will have medical office experience, strong communication and phone skills, and be a team player in a demanding environment.