Patient Access Specialist - Fast-Paced Healthcare

St. Tammany Health System; Covington (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Patient Access Representatives at St. Tammany Health System are responsible for efficient patient check-in, ensuring throughput and top-notch customer service. They collect accurate information while maintaining HIPAA confidentiality and explaining patient rights under policy.

They work in a professional, fast-paced environment, with rotating shifts including weekends, and require strong communication and organizational skills to support a smooth admission process.

Qualifications

• Excellent written and verbal communication skills.
• Ability to work in a fast-paced professional environment.
• Excellent organizational skills and maintains a professional workspace.
• Promotes a positive image while maintaining confidentiality.
• Some roles may be essential during disasters; confirm during hiring.

Responsibilities

• Efficient and organized patient check-in to ensure throughput.
• Maintain HIPAA confidentiality and inform patients of their rights.
• Collect accurate information and provide excellent customer service.

Skills

Communication

Organization

Discretion/confidentiality

Customer service

Attention to detail

Education

High school diploma or equivalent

Post-secondary or vocational program (helpful)

Job description

The Patient Access Representatives at St. Tammany Health System are responsible for efficient patient check-in, ensuring throughput and top-notch customer service. They collect accurate information while maintaining HIPAA confidentiality and explaining patient rights under policy.

They work in a professional, fast-paced environment, with rotating shifts including weekends, and require strong communication and organizational skills to support a smooth admission process.