Patient Access Specialist: Smooth Scheduling & Care

Billings Clinic; Bozeman (MT); On-site; USD 25,000 - 33,000; Full time

Job summary

Billings Clinic Bozeman is seeking a Patient Access Specialist to register patients, verify insurance, schedule appointments and collect payments. You will support clinical operations by ensuring data accuracy, maintaining HIPAA compliance, and guiding patients through billing and portal tools.

The role emphasizes strong customer service and collaboration with care teams to facilitate smooth patient flow and efficient revenue cycle processes.

Qualifications

• High school diploma or GED required; healthcare coursework preferred.
• At least 1 year of customer service experience; healthcare experience preferred.
• Strong attention to detail and data integrity.

Responsibilities

• Register patients accurately by collecting and verifying demographics, insurance and consent details.
• Schedule and coordinate appointments across multiple clinics and service lines.
• Verify insurance eligibility and obtain prior authorizations when required.
• Collect patient payments and post transactions; reconcile cash drawers daily.
• Educate patients on financial obligations and use of online patient portals.
• Maintain HIPAA compliance and privacy notices; protect patient information.
• Collaborate with clinical teams and billing to facilitate timely access and accurate billing.
• Operate multiple electronic systems (e.g., Cerner, Experian, Microsoft Office) to support daily tasks.

Skills

Customer service

Healthcare experience

Education

High School diploma or GED

Healthcare-focused coursework

Tools

Cerner

Experian

Microsoft Office

Job description

Billings Clinic Bozeman is seeking a Patient Access Specialist to register patients, verify insurance, schedule appointments and collect payments. You will support clinical operations by ensuring data accuracy, maintaining HIPAA compliance, and guiding patients through billing and portal tools.

The role emphasizes strong customer service and collaboration with care teams to facilitate smooth patient flow and efficient revenue cycle processes.