Patient Access Specialist: Registration (Part-Time, Weekend)

Billings Clinic; Billings (MT); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403(b) Retirement Plan with employer-m

Paid Time Off

Job summary

Billings Clinic is seeking a part-time Patient Access Specialist - Registration at the Main Campus in Billings, MT. Weekend shifts and a half-to-three-quarter time schedule emphasize customer service and accurate data capture.

The role supports the revenue cycle by greeting patients, collecting demographics and insurance details, scheduling, and posting payments, helping ensure smooth patient flow and proper billing.

Qualifications

• Must be 16 years of age or older.
• High School or GED preferred.
• Some college or healthcare focused classes preferred.

Responsibilities

• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations.
• Responsible for patients' and guests first impressions of Billings Clinic and clinical departments.
• Using best practices in customer service by greeting patients, identifying and entering accurate patient specific information to include demographics, guarantor information, subscriber and insurance information. Responsible for initiating the revenue cycle for timely billing and possible insurance follow up.
• Competently and courteously educates patients about various forms that may require their signature.
• Validates insurance(s) using IntelliSource and analyzes electronic responses ensuring appropriate set-ups, which may be dependent upon State where services are to be rendered.
• Coordinates with patients, internal and external providers, nursing staff to ensure Medicaid Passport authorizations are obtained and entered.
• Schedules and coordinates appointments in a manner that meets the patient's needs and each individual provider's scheduling protocols for the various appointment types, lengths of appointments and any pre-appointment requirements.
• Provides in-person marketing for Billings Clinic's patient portal. Explains functionality of the portal and sends electronic invitations to patients for access and establishment of their connection.
• Initiates collection of copayments and deposits in accordance with each patient's individual insurance or self-pay requirements.

Education

High School or GED

Some college or healthcare-focused classes

Job description

Billings Clinic is seeking a part-time Patient Access Specialist - Registration at the Main Campus in Billings, MT. Weekend shifts and a half-to-three-quarter time schedule emphasize customer service and accurate data capture.

The role supports the revenue cycle by greeting patients, collecting demographics and insurance details, scheduling, and posting payments, helping ensure smooth patient flow and proper billing.