Patient Access Specialist: Scheduling & Registration

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Ardmore (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy is seeking a Patient Access Representative to facilitate the patient entry process at Mercy facilities. You will handle scheduling, registration, benefit verification, pre-certification, and financial clearance while ensuring accurate data capture.

The role requires strong communication, attention to detail, and the ability to work under pressure, interacting with patients, physicians and staff to maintain Mercy standards.

Qualifications

• 1–3 years clerical experience and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Facilitate patient entrance into Mercy facilities, including scheduling and registration.
• Verify benefits, pre-certification and financial clearance including pre-visit collection.
• Ensure accurate patient data is entered into the record with attention to detail.

Skills

Clerical experience

Customer service

Effective communication

Telephone etiquette

Attention to detail

Insurance knowledge

Education

High school diploma

Some college

Medical terminology

Tools

Microsoft Office

Insurance systems

10-key calculator

Job description

Mercy is seeking a Patient Access Representative to facilitate the patient entry process at Mercy facilities. You will handle scheduling, registration, benefit verification, pre-certification, and financial clearance while ensuring accurate data capture.

The role requires strong communication, attention to detail, and the ability to work under pressure, interacting with patients, physicians and staff to maintain Mercy standards.