Patient Access Specialist: Scheduling & Verification

Houstonmethodistcareers; Katy (TX); Hybrid; USD 39,000 - 49,000; Part time

Job summary

Houston Methodist in Katy, TX is seeking a PRN Patient Access Center Representative to schedule and register appointments, verify eligibility, and ensure financial clearance for services at our facilities. This onsite role supports high call volumes and vacation coverage.

You will work with IT systems, communicate with patients and staff, follow HIPAA and ICARE values, and help maintain service levels while providing excellent customer service.

Qualifications

• High school diploma or equivalent required.
• Strong knowledge of medical terminology preferred.
• Experience in healthcare call center or customer service is desirable.

Responsibilities

• Schedule and register appointments and verify patient eligibility.
• Provide excellent customer service and communicate with patients and staff.
• Maintain accurate data entry and utilize scheduling systems.
• Assist with financial clearance and problem resolution as needed.

Skills

Customer service

Medical terminology

Call center

Data entry

HIPAA compliance

Education

High School diploma or equivalent

Job description

Houston Methodist in Katy, TX is seeking a PRN Patient Access Center Representative to schedule and register appointments, verify eligibility, and ensure financial clearance for services at our facilities. This onsite role supports high call volumes and vacation coverage.

You will work with IT systems, communicate with patients and staff, follow HIPAA and ICARE values, and help maintain service levels while providing excellent customer service.